1. Delivery area
We deliver across all of Greater Amman and all areas of the Dead Sea — including hotels, resorts, and private residences. We do not deliver to restricted areas, religious sites, government buildings, or educational facilities.
2. Hours
We operate 24 hours a day, 7 days a week. Delivery may be temporarily suspended on certain religious holidays as required by Jordanian law; the website will display a notice when applicable.
3. Speed
Standard delivery target: under 60 minutes from order confirmation. Scheduled delivery: pick a 1-hour window up to 7 days in advance.
4. Fees
Flat delivery fee of JOD 3 per order regardless of basket size or distance within Amman or the Dead Sea. Card-on-Delivery may incur a small processing fee shown at checkout.
5. ID verification
Every delivery requires a valid government-issued ID confirming the recipient is 21 years or older. Orders cannot be left at the door, with neighbours, with concierge, or with minors.